One year un-conditional warranty on Lenses is provided for manufacturing defects from the date of purchase.
Warranty does not cover accidental damage, scratches, damage caused by negligence, tampering, normal wear and tear
In case of any coating peel off within 1 year, a re-coat will be made at no additional cost for lenses that are covered under warranty period only.
For any adaptation/power issues on lenses should be reported by the customer within 15 days from the date of purchase.
Orders placed with customers own frame or any other product of customer will be undertaken at customers own risk and the company shall not be responsible for replacement of frame or any other product or refund.
Minimum of 7 business days is required for replacement from the time of receiving the product at the lab.
ERClens’s Liability is limited to dispensing the Spectacle Lens / Prescription Sunglasses strictly as per the Prescription given (Outside Prescription / ERClens’s Optometrist)
The Spectacle Lenses will be processed as per the prescription specified in the order placed by the Customer.
The thickness of lenses shall vary vastly based on prescription and Lens type selected by the customer.
Any breakage or loss of customer own frame or customer own lens during fitting is at customers own risk. ERClens shall NOT be liable for loss of these frames or lens.